1. General provisions

1.1. This Privacy Policy defines the principles of processing personal data of users of the online store PMMP Energy (hereinafter referred to as the "Shop"), run by DREO Sp. z o. o. with its registered office in Warsaw (03-450), ul. Ratuszowa 11/157, entered into National Court Register at number KRS: 0000965983, Tax Identification Number: 1133055762, REGON: 521734701 (hereinafter referred to as "Administrator" or "We").

1.2. The Administrator makes every effort to ensure that personal data is processed in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

2. What data do we collect?

2.1. As part of running the Store, we may collect the following data:

• Identification data: name, surname, company name, Tax Identification Number,
• Contact details: email address, telephone number, delivery address,
• Payment details: bank account number, payment details,
• Order data: purchase history, transaction information.

2.2. Providing data is voluntary, but necessary to complete the order.

3. For what purposes do we process data?

3.1. We process personal data for the purpose of:

• order fulfillment,
• payment processing,
• handling complaints and returns,
• marketing of own services (e.g. sending a newsletter) – only with the user’s consent,
• compliance with legal obligations (e.g. storing accounting documentation).

4. Who do we share your data with?

4.1. Data may be made available to entities cooperating with us, such as:

• Courier companies and carriers – delivery execution,
• Electronic payment operators – transaction handling,
• Hosting and IT Service Providers – maintenance and security of the Store.

4.2. We do not sell or share personal information with third parties for marketing purposes.

5. How long do we store data?

5.1. We store personal data for the period necessary to complete the order and to the extent required by law, e.g.:

• Accounting documentation – stored for 5 years,
• Order related data – stored until the claims limitation period expires.

6. What rights does the user have?

6.1. Every user has the right to:

• Access to your data and to rectify it,
• Data deletion (“the right to be forgotten”),
• Processing restrictions,
• Filing an objection regarding processing,
• Data transfer,
• Filing a complaint down President of the Personal Data Protection Office.

6.2. Any requests regarding data processing can be submitted to the following e-mail address: mperlik@pmmpenergy.com.

7. Cookies

7.1. The store uses cookie files for the purpose of:

• ensuring the proper functioning of the website,
• traffic analysis and visit statistics.

7.2. Each user can manage cookie settings in their web browser.

8. Changes to the privacy policy

8.1. The Administrator reserves the right to change this Privacy Policy. Users will be informed about any changes on the Store's website.